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Conversational AI Assistant & Product Verification

Helps engineers, managers, and businesses instantly look up knowledge, verify genuine devices, and clarify CO/CQ for transparency and risk reduction.

Industry Problems

  • Large volume of maintenance data

  • Engineers spend a lot of time searching documents or consulting experts

  • Lack of transparency in CO/CQ, difficult to reconcile during audits

  • Counterfeit or low-quality products

Applicable Features

AI-powered error analysis

Enter error codes or images, AI automatically identifies the cause and provides troubleshooting guidance

Genuine component verification

Scan barcodes or serials to cross-check with manufacturer database, eliminating counterfeit risks.

Natural language technical Q&A

Engineers ask questions directly on site, AI instantly responds with specific instructions.

Centralized technical knowledge base

Store SOPs, incident logs, and real-world experience for efficient lookup and reuse.

Role-based access control

Manage access rights based on roles and organizational structure, ensuring data security.

Instant CO/CQ document retrieval

Instantly look up certificates of origin and quality for reconciliation or equipment inspection.

Benefits

  • Reduce lookup & verification time by 90%

  • Ensure genuine devices, reduce counterfeit risks

  • Reduce incident handling time by 50%, help new engineers quickly master

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Quick Links

Contact Information

  • 1800 255 698
  • support@udata.ai
  • sales@udata.ai
  • Hanoi Office:
    9th Floor, Thien Nien Ky Building, No. 4 Quang Trung, Ha Dong Ward, Hanoi.
  • Ho Chi Minh City Office:
    6th Floor, DHG Building, 31–33, Street 18, Thong Tay Hoi Ward, Ho Chi Minh City.

Working Hours

Monday - Friday: 8:00 - 17:30
Saturday: 8:00 - 12:00

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