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AI Assistant for Operations & Technical Knowledge Management

Helps businesses centralize operational data, standardize workflows, and manage knowledge for effective team collaboration.

Industry Problems

  • Fragmented data & systems

  • Lack of experienced engineers, difficult to quickly train new staff

  • Lost tickets, slow response

  • Manual data processing

Applicable Features

Centralized resource management

Organize device catalog, spare parts, suppliers, and allocation lists on a single platform.

Enterprise system integration

Seamlessly connect with ERP, HRM, and internal platforms to synchronize data and processes.

End-to-end ticket management

Receive, assign, track SLA, and respond in a unified workflow.

Checklist and approval management

Create checklists, approve tasks, and transparently report team productivity.

Digital maintenance knowledge base

Store SOPs, error logs, and operational experience; tag devices for quick lookup and reuse.

AI-powered operational chat

Interact naturally with the knowledge base and active tickets to find instant solutions.

Benefits

  • Centralized data & operations

  • Reduce request processing time by 50%

  • Preserve & reuse knowledge

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Quick Links

Contact Information

  • 1800 255 698
  • support@udata.ai
  • sales@udata.ai
  • Hanoi Office:
    9th Floor, Thien Nien Ky Building, No. 4 Quang Trung, Ha Dong Ward, Hanoi.
  • Ho Chi Minh City Office:
    6th Floor, DHG Building, 31–33, Street 18, Thong Tay Hoi Ward, Ho Chi Minh City.

Working Hours

Monday - Friday: 8:00 - 17:30
Saturday: 8:00 - 12:00

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