Welcome to Ugate
Smart technical support & AI for businesses
Outstanding features
AI Q&A
Take a photo of device errors, AI reads error codes & provides standardized troubleshooting procedures.
Shared knowledge base
Manage organizational knowledge: store troubleshooting experience, turning it into a 'shared knowledge base' for the whole company.
Barcode/serial scanning
AI scans barcodes for verification, ensures genuine components, reduces counterfeit risks.
Role-based authorization
Clear roles, separated data, ensuring security and strict control.
Repair and maintenance planning
Automatically analyzes device data to suggest optimal maintenance schedules, reducing failures and extending operational lifespan.
Resource management
Manage device catalog, spare parts, suppliers, and allocation lists.
Why choose Ugate
Achieve your goals effectively
Smart AI support
Technical Q&A and business assistant on the same platform.
Automated operations
Solve problems quickly, reduce workload for technical teams.
Flexible customization
Train AI according to each organization's data and needs.
Application in AI assistant for operations & technical knowledge management
Helps businesses centralize operational data, standardize workflows, and manage knowledge for effective team collaboration. Benefits: Centralized data & operations; 50% reduction in request handling time; Preserve & reuse knowledge.
Application in conversational AI assistant & product verification
Helps engineers, managers, and businesses instantly look up knowledge, verify genuine devices, and clarify CO/CQ for transparency and risk reduction. Benefits: 90% reduction in lookup & verification time; Ensure genuine devices, reduce counterfeit risks; 50% reduction in troubleshooting time, support new engineers to quickly master.
Frequently Asked Questions
Copyright @ 2024 Udata.ai
Quick Links
Contact Information
- 1800 255 698
- support@udata.ai
- sales@udata.ai
- Hanoi Office:
9th Floor, Thien Nien Ky Building, No. 4 Quang Trung, Ha Dong Ward, Hanoi. - Ho Chi Minh City Office:
6th Floor, DHG Building, 31–33, Street 18, Thong Tay Hoi Ward, Ho Chi Minh City.
Working Hours
Monday - Friday: 8:00 - 17:30
Saturday: 8:00 - 12:00
Quick Links
Contact Information
- 1800 255 698
- support@udata.ai
- sales@udata.ai
- Hanoi Office:
9th Floor, Thien Nien Ky Building, No. 4 Quang Trung, Ha Dong Ward, Hanoi. - Ho Chi Minh City Office:
6th Floor, DHG Building, 31–33, Street 18, Thong Tay Hoi Ward, Ho Chi Minh City.
Working Hours
Monday - Friday: 8:00 - 17:30
Saturday: 8:00 - 12:00
Copyright @ 2024 Udata.ai