Logo

Welcome to Ugate

Smart technical support & AI for businesses

Outstanding features

AI Q&A

Take a photo of device errors, AI reads error codes & provides standardized troubleshooting procedures.

Shared knowledge base

Manage organizational knowledge: store troubleshooting experience, turning it into a 'shared knowledge base' for the whole company.

Barcode/serial scanning

AI scans barcodes for verification, ensures genuine components, reduces counterfeit risks.

Role-based authorization

Clear roles, separated data, ensuring security and strict control.

Repair and maintenance planning

Automatically analyzes device data to suggest optimal maintenance schedules, reducing failures and extending operational lifespan.

Resource management

Manage device catalog, spare parts, suppliers, and allocation lists.

Why choose Ugate

Achieve your goals effectively
  • Smart AI support

    Technical Q&A and business assistant on the same platform.
  • Automated operations

    Solve problems quickly, reduce workload for technical teams.
  • Flexible customization

    Train AI according to each organization's data and needs.

Application in AI assistant for operations & technical knowledge management

Helps businesses centralize operational data, standardize workflows, and manage knowledge for effective team collaboration. Benefits: Centralized data & operations; 50% reduction in request handling time; Preserve & reuse knowledge.

Application in conversational AI assistant & product verification

Helps engineers, managers, and businesses instantly look up knowledge, verify genuine devices, and clarify CO/CQ for transparency and risk reduction. Benefits: 90% reduction in lookup & verification time; Ensure genuine devices, reduce counterfeit risks; 50% reduction in troubleshooting time, support new engineers to quickly master.

Frequently Asked Questions

FacebookZaloPhone

Contact Information

  • 1800 255 698
  • support@udata.ai
  • sales@udata.ai
  • Hanoi Office:
    9th Floor, Thien Nien Ky Building, No. 4 Quang Trung, Ha Dong Ward, Hanoi.
  • Ho Chi Minh City Office:
    6th Floor, DHG Building, 31–33, Street 18, Thong Tay Hoi Ward, Ho Chi Minh City.

Working Hours

Monday - Friday: 8:00 - 17:30
Saturday: 8:00 - 12:00

Copyright @ 2024 Udata.ai